Here's what you can do with each of these options:Ĭhange Plan: Change the plan this member is on. That will bring you to the page where you can manage each of the phones and plans under your Family Plan:Ĭlicking on Manage Plan on any of the phones on your account will bring you to a page where you can change the plan on that phone, swap devices, add a new device, port a number from another carrier, and cancel the plan altogether. From there, click on Add & Manage Plans under My Family Plan: Log into your account at, and head to your My Account page.
Through our self-help portal, you can upgrade your plan, swap a device, start a number port into TextNow, and more!
Once you've got a line on your Family Plan you can read on for an overview of how to manage your Family Plan.
That's it! If you would like to add more lines, click on Add another wireless line & save and repeat these steps. If you would like to port in a number for this account to use, you can do it on this page as well otherwise, click Submit Order. On the next page, you'll see the information already populated for the credit card on your main Family Plan account. Once you're ready, click Proceed to continue.Ħ. You can also check the coverage in your area for our Nationwide Sprint® Network* on this page. Then, select your device type (Android or iOS) and enter the MEID number. (See below for an example.) Once that's done, click Continue.Ĥ. If you already have a phone compatible with TextNow, click on Activate under Activate an eligible device or SIM and enter the user information for the person you'd like on the family plan: a valid email address, a password for the account, and the person's first and last name.
You can also click on Add A TextNow Wireless user to add an existing TextNow customer's account to your Family Plan.ģ. Clicking on Buy a phone or SIM will lead you through the buying process, and you can proceed with step 5. First, head to your My Wireless Account page on your browser and click on Manage plans:Ģ. Click Add another wireless line and save on the next page to add up to ten additional lines to your existing plan.ĭepending on your particular needs, you can either activate an eligible device or SIM card from another carrier, or purchase one of our affordable devices or TextNow SIM cards. If you're looking to add another line to your Family Plan follow the steps below:ġ. We're glad you've decided to take advantage of our Family Plans!Īs the owner of a TextNow Family Plan, you'll be able to manage the devices and plans of all the devices in your Family Plan.